Return and Exchange Policy
- Returns or exchanges are a right available to all our customers and apply to all products offered in our store.
- All products offered in our store are subject to the exchange and refund policy, in accordance with the terms and conditions stated on this page.
- Returns or exchanges may be made if the product is in its original condition at the time of purchase and is packed in its original packaging.
- Please contact us through the Contact Us page or via our phone numbers to request a return or exchange.
- Please take a photo of the product and send it to us along with the city, address, and specified order number so that it can be replaced with another product if it is damaged, has a defect, or is not as agreed.
- The customer will receive a full refund if the product received is completely different from the product displayed on our website.
- We are not responsible for the customer’s expectations regarding the use of products that were not mentioned on the product page of our website.